Hardware Changes Might Not Have Been Detected Hp

Fixes and Trouble-shooting Guide

Hither are the latest tips and tricks to help yous troubleshoot and fix some mutual errors associated with the Reverb G2.

Error 1-iv: Make sure your brandish cable is plugged in correctly

One of the most common bug with the Reverb G2 is when Windows cannot detect the headset. This occurs when the display adapter is non connected to the graphics card or more than often, improperly connected to the headset, usually considering it hasn't been fully inserted! - Error code: 1-4 'Check your display cable'.

If you're having difficulty pushing the display adapter all the way in and the adapter stops at a particular point and won't announced to go any further, a very slight wiggle is usually enough to fully seat it. Still, endeavour not to use excessive force, but keep trying and it will go in eventually.

Every bit you tin see, the guide hole now aligns with the pinnacle border lip of the headset, which is a good indicator that the display connector is fully seated.

Error seven-12: Bank check your USB cable

This is quite a mutual error, certainly with the X570 chipset motherboards, more on that in a infinitesimal. If yous are using a USB C Port, windows may non recognise it, in fact, we couldn't get the Type C port to work at all.

If y'all're having the same event, try using the supplied adapter instead. You lot may also have bug if you're using a USB port on the front of you computer, and then try using a USB 3.0 or iii.ane port on the rear of your PC. You may need to try multiple ports until you find ane that works. Declining that, endeavour unplugging all your USB devices, simply leaving the headset connected. This should eliminate any conflicts if they exist.

If y'all're still having USB problems, cheque and update Windows 10. Afterward that, check that you lot have the latest USB drivers. To practise this; navigate to 'Device Director' using the Windows search part. Expand the drop-down for 'Universal Serial Charabanc controllers', right click on the 'Intel(R) eXensible Host Controller' for Microsoft and click on 'Update Commuter', selecting the Automatic Search option. If you manage to successfully update the driver, be sure to reboot your PC.

May I as well point out, if you come across the failure for 'Unknown USB device', practise the same. You tin can also try disabling the USB device and re-enabling it. Declining that, you lot can try to Scan for hardware changes. This usually fixes it. And so reboot your PC.

Besides come across: Installing a PCIe adapter card.

Mistake 7-fourteen: USB Problems

Make certain that you have the most recent drivers installed for your Mixed Reality device too every bit your USB controllers. If you're still having problems, try plugging the cable into a unlike USB-three.0 port on your calculator.

HP recommends using but USB controllers built into the motherboard, every bit opposed to the ports on the front of the case. If trying different ports even so doesn't fix the problem, you lot may want to try installing a PCIe adapter card.

Please, also refer to the above; Error code 7-12, ensuring your eXtensible Host Controller is up to appointment.

Error 13-xiv: Something Went Incorrect

Sometimes during the resume process, the graphics bill of fare card cannot establish a connexion, so unplugging the USB Blazon C adapter from your PC and plugging information technology dorsum in may assistance to re-establish the connection, alternatively use the supplied adapter and plug it into a USB three port instead. To be honest, this seems to be a more reliable way anyway. If this notwithstanding doesn't work, restart your estimator.

Installing a USB - PCIe Expansion Card

Finally, if all else fails and you lot're still having USB bug, you may want to install a USB adapter hub, or meliorate even so, a USB - PCI Express expansion card.

This particular one (shown below) is ideal - mainly because it'south fully compliant with the eXtensible Host Contoller interface. Y'all shouldn't have to worry nigh speed either, as this card is capable of handling upto five Gigabytes per second.

The expansion carte has 4 USB Ports that can support three.1, three.0, 2.0 too every bit 1.1 devices. Best of all there's no messing around connecting it to your power supply. In essence, each individual port, or interface, owns 2 Amps of power, so the four interfaces work independently of each other, totalling 8 Amps. The bill of fare itself simply gets the power information technology requires from your PCI limited slot.

The alternative to a PCIe expansion carte, is an adapter hub. Personally, I call up the expansion carte du jour is the all-time choice in my opinion, certainly if it's for issues related to the Reverb G2 USB errors.

Headset changes to sixty Hz manner

If your headset was previously running at 90 hertz without problems, and y'all received an error saying your headset is now running at 60 hertz. This tin can sometimes occur if there's a glitch with you lot graphics card, or if your GPU isn't really powerful enough to run at xc hertz. For those of you running an RTX 3070, 3080 or 3090, you shouldn't have any bug whatever. If you do, a unproblematic re-kicking should fix this. Just make sure when you become back to the Mixed Reality Portal, that the refresh charge per unit is fix dorsum at ninety Hertz. Having said that, for those with weaker GPU's, 60 Hertz maybe the but stable option anyway!

TIP: Before y'all launch VR, make sure you shut anything running in the background (cease tasks) that'due south not required. This will make your VR experience far more than stable.

For those with lower-stop cards, I suggest you update your GPU drivers. Having said that, wait until Nvidia release new drivers... I talk more about that hither; HP Reverb G2 Stuttering. P.S. If you're experiencing issues with controller tracking, y'all may desire to replace your existing G2 controllers with Valve Index controllers (duke).

Anyhow... getting back to the issue at hand, If y'all do receive the sixty hertz error message, only disconnect the power cable to the splitter and restart Windows. Once your system has fully restarted, plug it back in, and so you should be good to go.

Error 7-xiv: USB Problems with X570 Motherboard / Chipset

If you lot happen to own a motherboard, such as the X570, or any other PCIe four chipset (B550) for that matter, there appears to be a known issue regarding the incompatibility with PCIe 4 (PCIe 3.0) so you could attempt updating your BIOS or Motherboard drivers, providing the manufacturer has a fix for it.

Having said that, a user on Reddit posted a work around to the trouble, by going into the Advanced BIOS settings, selecting Onboard Devices Configuration and changing the following:

Manifestly this did the trick, however, it sounds similar a lot of hassle in my opinion. Anyway, for those of yous who are interested, Here'south the link to that word on Reddit

To be honest I tin can't see whatsoever reason why a decent PCIe 3 expansion carte or USB adapter Hub wouldn't fix the result. So if all else fails and you're still having USB connection issues, you may want to endeavor installing a PCI Limited expansion carte du jour, or USB hub. Both the devices mentioned are shown in this article and within the links at the bottom of this folio.

Mixed Reality Portal keeps opening

For those of you who previously owned an Oculus Rift or Rift S, yous've probably go accustomed to the Oculus Portal existence opened manually, usually via the desktop shortcut. However, the Reverb works a petty differently, in that the Mixed Reality Portal automatically opens on its ain accord, ordinarily after a restart and when the PC wakes up from sleep. Although this may experience foreign to some, it's simply the way in which the Windows Mixed Reality Portal works with the Reverb G2. It's upto the user to but close the app if it's not required. In fact HP recommend disconnecting the power adapter if yous're not going to apply it.

Admittedly information technology's a trivial frustrating having to get down on your hands and knees every time to do this. Having said that, by simply sacrificing a small amount of cable, you could adhere the splitter block to the side of your instance using some sticky-back Velcro tape and a couple of cable clips to go along things neat and tidy. Information technology'south a great idea!

In-Game Resolution doesn't announced to exist abrupt

Inside the SteamVR settings, under 'General' - ensure y'all leave the Resolution Per Eye setting set to Auto, or inside the Custom setting, leave it fix to 100%.

Without getting too technical and going into how VR lenses work, at that place'southward nothing wrong with these settings. SteamVR automatically detects the right resolution for your headset and the performance of your GPU and will set this co-ordinate to your headset, so leaving it at 100% or leaving it set up to 'Auto' should provide the best results. Having said that, if y'all do experience issues the resolution tin be lowered, but this volition ready every app to run at the same resolution, globally!. Nonetheless, if you want to modify the resolution for a particular app/game; Select 'Video' > 'Per-Application Video Settings'. Then it's just a example of selecting the app/game you want to modify and lower or increment the resolution.

Controller joystick will sometimes stick to 1 side

If you're having an event whereby your controller sticks to ane side, you lot tin can right this past fully depressing the joystick until it clicks and it will motion freely again.

Controller is not visible in Mixed Reality Portal or Steam VR

This fixes the issue whereby ane or both of your controllers are non visible inside the WMR Cliff business firm or Steam VR. Usually this occurs if y'all've had a new replacement controller from HP, and although paired successfully, information technology can't been seen within the virtual environment.

You lot will notice the LED lights on the working controller are brightly lit, as where the lights on the other controller are dim. Although the suspect controller will still work, it won't be visible in your hand when your're within the Cliff house or Steam VR.

To set up the effect with the invisible controller, follow these steps:

Using the Windows search function, search for CMD. Windows should find the 'Command Prompt' awarding.
Right click on the 'Command Prompt' App and select 'Run as Ambassador'

Copy and paste the post-obit command into the 'Ambassador: Command Prompt' window and hit the return key ('Enter')

rmdir /S /Q C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\MotionController\Calibration

Once yous've ran the in a higher place command, restart your PC and turn on your motion controllers to restore the calibration files.

I wish there was a more intuitive way to gear up this, but the path to the scale folder isn't accessible in Windows Explorer and tin only be modified via the Administrator Command Prompt.

Annotation: If you had the suspect controller turned on when running the above the ready, information technology may become immediately apparent that the LED lights on the controller go brilliant direct abroad. Although this is an indicator that the trouble has been stock-still, I strongly recommend you lot re-outset your PC and reconnect your motion controllers to restore the scale files.

Microphone too Loud

If y'all happen to be gaming with friends and your phonation is coming across very loud and you lot're experiencing audio clipping in some applications and games, yous'll need to address the microphone level. This is due to the default volume level being set at 100%, which is too high.

To change this value, make sure the Mixed Reality Portal is active, then become to the bottom right corner of your desktop and right click on the 'Speaker Icon' and select 'Open Sound Settings'. Then click on 'Sound Command Panel' to the right. A new window will popular-up. Click the TAB 'Recording' and select the Microphone that has the green tick. At present select the properties button, click on the 'Levels' tab and move the volume slider anywhere between 40 and 45. Personally I think 45 is the perfect balance in my opinion. Click 'OK' and 'Ok' again to finish.

There'southward some useful information on Microsoft's website, specific to both the G2 headset and the Mixed Reality software, so be certain to bank check that out in the link section below.

Improve image quality in some games

You can amend the epitome quality in specific games by changing the VRSS choice within your Nvidia Control Console; hither's the electric current list of games supported.

To better the image quality for any of these Apps and Games, you lot need to enable 'Virtual Reality - Variable Rate Supersampling' - AKA 'VRSS'.

To do this open the NVIDIA Control Panel and select Manage 3D Settings -> click on the 'Program Settings' tab -> select the App or Game to customise, providing it's one of the games that'south supported in the list above. Whorl downwardly to Virtual Reality – Variable Rate Supersampling and modify the VRSS setting to "Adaptive".

Just to point out - VRSS is supported by the driver, so there's no game integration required and tin can exist applied to DX11 VR games or applications that take forward renderers and support MSAA, and accept been tested past NVIDIA.

VRSS is supported with Turing and higher GPUs but, and requires the NVIDIA Game Fix Driver 441.87 or higher.

Well, that'due south it for the G2 Trouble-shooting, I really hope you institute this article helpful. If you have any tips of your ain and you'd like to share them with others, please add together your comments or whatsoever suggestions in the comment box below.

Spotter the Video Tutorial

Useful Links

USB Hardware

PCIe USB 3.0 Carte - Britain Amazon

PCIe USB 3.0 Menu - U.s. Amazon

USB 3.0 HUB - United kingdom of great britain and northern ireland Amazon

USB iii.0 HUB - U.s. Amazon

Windows Mixed Reality Guide

Nvidia Driver version: 446.14

Nvidia Drivers (Full Public listing)

Rant on Nvidia's Game Commuter Forum

Nvidia rant regarding dropped frames

Nvidia Drivers

DDU (Display Commuter Unistaller) - Download